Mitigasi Risiko pada UKM Donita Food untuk Meningkatkan Supply Chain Resilience

Abstract

UKM Donita Food is a business in the food sales sector that focuses on selling frozen food. Identification of various risks in the supply chain is necessary to evaluate the level of supply chain resilience of the company. The results of measuring the level of resilience can be the basis for companies in mitigating risks in the supply chain. The company's problem is the decline in the production rate of donuts due to restrictions during the pandemic and the soaring price of raw materials due to the increase in flour prices due to the impact of Russia's war with Ukraine. After the pandemic was over, a new problem emerged, namely a decrease in sales levels due to high competition. The purpose of this study is to evaluate and provide risk mitigation strategies using the House of Risk method to determine the level of resilience of the company's supply chain. This study produced 19 risk events and 17 risk agents in the supply chain activities of Donita Food SME donut production. House of Risk Phase II produces several risk mitigation strategies, there are 8 risk mitigation strategies. The resilience zone framework is used to map the causes of risk based on capability and vulnerability. There were 4 main risk causes that were in the resilience zone, 1 risk cause was in the wasteful zone, and 1 risk cause was in the risk exposure zone.