Efektivitas Penanganan Surat Masuk dan Surat Keluar Bidang Program dan Pelaporan Serta Pembinaan Aparat Pengawasan Intern Pemerintah (P3A) Badan Pengawasan Keuangan dan Pembangunan Perwakilan Provinsi Sumatera Utara

Abstract

Background: Effectiveness The handling of incoming and outgoing letters is an important thing in maintaining administrative efficiency in an agency or company. By implementing the effectiveness of good mail handling, it can facilitate and facilitate the management and monitoring of the flow of incoming and outgoing mail in a timely manner. Objective: This study aims to determine the Effectiveness of Handling Incoming and Outgoing Letters in the Field of Programs and Reporting as well as the Development of Government Internal Supervisory Apparatus (P3A) of the North Sumatra Provincial Representative Financial Supervisory and Development Agency. Methods: This study uses a Quantitative Method by collecting data through interviews, observations and providing questionnaires/surveys. Results: The results of the study show that the handling of letters carried out by the P3A Field has been maximized. By implementing well-structured mail handling flows and procedures, timely mail handling time standards, and equipment and equipment that have been provided by BPKP have supported the effectiveness of handling incoming and outgoing letters in the P3A Field. Conclusion: The handling of incoming and outgoing letters in the P3A Field has been effective. By applying 3 indicators, namely the quality of employees who understand their duties and work. completing work on time and job satisfaction provided by BPKP to P3A Sector employees has supported the smooth handling of P3A Sector Letters.